ALCO-Safe, a leading provider of alcohol and drug testing solutions for South African workplaces, has partnered with a major national delivery network to introduce compulsory daily alcohol screening across its extensive network. More than 15,000 drivers, mostly motorcycle couriers, undergo testing before starting their last-mile deliveries.

This delivery network operates as the in-house logistics provider for several major South African e-commerce platforms, managing last-mile delivery and pickup services across the country. Operating through franchised hubs and supported by advanced technology and strict operational standards, the model is committed to reliable, seamless deliveries.

A preventative, respectful, and efficient approach to driver safety

To ensure a non-invasive and respectful testing process, breathalysers are conveniently installed at entry points of each hub, integrated with biometric turnstiles where drivers clock in before each delivery. Each driver simply blows into the device, which provides instant feedback via visible green or red indicator lights. This quick and straightforward process takes only seconds, allowing drivers to start their shifts without delay.

“We designed the system to be as seamless and respectful as possible, minimising disruption while maximising safety,” explains Rhys Evans, Managing Director at ALCO-Safe. “Drivers are tested daily in a way that is fair and professional. It is about support, not punishment.”

ALCO-Safe ensures accuracy and reliability through rigorous calibration schedules built into every device. The devices automatically signal when calibration is due and lock out usage once expired until recalibration is completed. This guarantees precise readings even in a fast-paced, high-volume environment.

Clear protocols and supportive measures for positive tests

In the event of a positive alcohol test, a strict and confidential protocol is followed. The driver is escorted to a private area for a confirmation test using a secondary calibrated device with printed documentation witnessed and signed by trained personnel. Should the second test confirm the initial result, the driver is suspended from duty for a mandatory period, typically five days.

The delivery organisation also offers drivers access to rehabilitation support. Employees who acknowledge having an alcohol problem are provided with opportunities for treatment and recovery without the fear of losing their jobs. Ongoing monitoring continues after their return to ensure sustained compliance and safety.

“This approach balances accountability with compassion,” says Evans. “It’s not just about identifying risks; it’s about supporting drivers through them.”

Setting an industry benchmark for delivery safety

With a multitude of hubs nationwide, many operated by franchisees under uniform operational guidelines, the delivery company recognised the need for a scalable and effective testing programme.

Aligned with South Africa’s Occupational Health and Safety Act and National Road Traffic Act, the initiative reinforces the organisation’s role as a leader in safe and responsible last-mile logistics. 

“This sets a powerful precedent for the entire e-commerce and logistics industry in South Africa. By prioritising safety, compliance, and driver wellbeing at scale, this model demonstrates how technology and compassion can lead the way toward a safer, more accountable future for last-mile delivery,” Evans concludes.