From community-based recruiting and verification to onsite onboarding support and post-employment administration, specialist human capital services provider to the mining sector TEBA positions its services to reduce workforce risk and improve operational readiness for mines and contractors across Southern Africa. 

Mining human resource (HR) leaders are under constant pressure to recruit and screen qualified personnel quickly, maintain compliance with social and labour plans (SLPs) and other legal requirements, support legal appointees in meeting their responsibilities, and protect sites from work stoppages. HR teams are also increasingly expected to shape post-employment strategies that extend beyond the mining permit area and life of mine, including benefits administration, compensation claims, health support and social services for employees and their families. 

TEBA is as an end-to-end partner to help mines and contractors strengthen workforce pipelines, reduce operational and compliance risk, and improve cost control. Its services span community-based recruitment, rigorous screening and verification, comprehensive onboarding support and post-employment administration. 

TEBA’s scale is reflected in the volume of workers it supports. Each year, the organisation engages with and screens close to 280 000 mineworkers and contractors through its office network, while a further 200 000 current and former employees are supported with post-employment services across the SADC region. For mines, contractors, mineworkers and their families, TEBA is an accessible service provider that supports immediate operational requirements while strengthening long-term workforce and community outcomes.

Community-Based Recruiting

Located in mining communities, TEBA offices act as trusted access points where prospective and experienced mineworkers can register and be considered for opportunities. Customised recruitment platforms enable streamlined registration at minimal cost to candidates, while built-in feedback mechanisms help employers manage community expectations, support SLP commitments and improve candidate readiness.

TEBA can also help source skills across multiple mining jurisdictions by shortlisting, interviewing and processing pre-screened candidates, improving candidate readiness and reducing drop-out rates.

Screening

Screening services include criminal record checks, ID verification, passport and visa verification, qualification verification and legal-appointment validation. Each check is linked to the candidate’s profile, with biometrics securely recorded on TEBA’s system – a repository of about 1.8-million current and former mineworkers – to help reduce hiring risk and support compliance processes.

Onboarding

When onboarding happens in disconnected silos, small gaps can quickly become material operational and compliance risks – including risks that can affect a mine’s licence to operate.

TEBA On Mine offices help manage employee-related risk on behalf of customers by standardising onboarding processes and supporting audit-ready recordkeeping. Each mineworker processed through TEBA has a complete biographical file linked to a biometric profile, aligned to HR best practice and relevant legal responsibilities.

Mineworkers benefit from an independently maintained work-history record across multiple employers, linked to verified qualifications to support career progression. Long after individual sites or HR teams have changed, mineworkers continue to rely on TEBA for access to these records and employment opportunities. A record of service, linked to a medical exit, is another critical input for occupational health practitioners assessing exposure and risk.

TEBA’s onboarding approach supports employee benefits administration during and after employment. Accurate beneficiary and personal information updates, linked to service provision through TEBA’ office network, underpins efficient benefits distribution strategies and helps to ensure continuity of support beyond a mineworker’s active service.

Together, these services meet immediate workforce and operational requirements while strengthening the foundations for post-employment support and responsible mining across the region.